Shipping Policy & FAQs
Who Are We?
Founded in 2000, we produce and distribute custom automotive products for a variety of models. We are located in Ontario, Canada. Our customers are primarily located across North America, although we ship globally and have a number of customers worldwide.
All products are custom manufactured to order and are not returnable or exchangeable. With this in mind, please order carefully and verify the details of your order when you receive your e-mail confirmation. Exchanges will not be accepted due to improper color selection. The color chart and vehicle photos provide a reasonable depiction of the actual vinyl color - be sure of the color before you order. Vinyl samples are also available to further ensure your satisfaction.
Our products are guaranteed to be free of defects - if for some reason your decal does not adhere properly, does not fit properly, or otherwise does not satisfy your expectations, please contact us. We stand behind our products 100%!
All prices are in US Dollars.
Production & Shipping
All orders are custom made to your specifications - we do not carry "stock"! Orders received before noon on Saturday will usually ship the following Monday. Orders with LiquiDome may require additional time for production and curing. We appreciate your patience.
We ship all orders via the US Postal Service through a third party intermediary. We cannot provide any guarantee on delivery timeframes, sorry.